Referrals

Partnering for Better Patient Outcomes

REFERRAL GUIDANCE

Who Should Be Referred?

RestoraCare may be appropriate for patients with acute, chronic, complex, or non-healing wounds that require specialized assessment, advanced treatment, or closer clinical monitoring. Referrals may be considered when healing has stalled, complications are developing, or additional wound-care expertise would support the existing care plan.

Chronic or non-healing wounds
Diabetic foot ulcers
Venous or arterial ulcers
Pressure injuries
Surgical or postoperative wounds
Wounds not responding to conventional treatment
Wounds requiring specialized assessment or ongoing monitoring
Patients with mobility or access barriers to clinic-based care

Working Together for Better Patient Outcomes

Benefits of Partnering with RestoraCare

We believe the best patient outcomes come from strong clinical partnerships. By working collaboratively with physicians, healthcare organizations, and care teams, RestoraCare provides specialized wound expertise that supports treatment decisions, strengthens continuity of care, and helps patients receive the right care at the right time.

Benefits for Primary Care Providers

Your patients receive specialized wound care while you remain informed and involved.

  • Improve chronic disease management
  • Provide specialized wound expertise without increasing office workload
  • Improve patient satisfaction
  • Support quality measures
  • Reduce unnecessary appointments for complex wound management

Benefits for Home Health Agencies

We work together with your nursing team to improve patient outcomes.

  • Specialized wound expertise
  • Support for field nurses
  • Treatment recommendations
  • Improved provider communication
  • Earlier intervention

Benefits for Assisted Living & Skilled Nursing Facilities

Residents receive specialized wound care without leaving their familiar environment.

  • On-site wound expertise
  • Staff support
  • Early identification of complications
  • Improved resident and family satisfaction
  • Reduced unnecessary transfers

Information to Include

To help us begin care as efficiently as possible, please include the following information with your referral whenever available. Providing complete clinical information helps us assess the patient’s needs promptly and coordinate care with the referring healthcare team.

Patient demographics
Signed referral/order
Medical history and medication list
Progress note
Primary and wound diagnosis (ICD-10)
Insurance information

Helping Patients Access Care Efficiently

Our team works with referring providers to coordinate the documentation needed for timely evaluation and treatment. When insurance authorization is required, we help facilitate the process to support a smooth transition into care.

Insurance & Coverage

Insurance That Supports Your Care

We work with a growing number of insurance providers to help patients access specialized wound care. If you do not see your insurance listed, please contact us—we are happy to discuss your coverage and eligibility.

Medicare

  • Eligible home health services
  • Physician referral when required

Medicaid

  • Coverage varies by plan
  • Contact us for eligibility

Commercial Insurance

We work with a growing network of insurance providers to help patients access specialized wound care. If you don’t see your plan listed, please contact us—we’re happy to help verify your coverage and discuss eligibility.

REFERRAL PROCESS

Simple. Coordinated. Patient-Centered.

From referral through ongoing follow-up, RestoraCare works alongside your healthcare team to provide specialized mobile wound care while keeping referring providers informed throughout every stage of treatment.

01

Submit a Referral

Patients can be referred by physicians, specialists, hospitals, home health agencies, and healthcare organizations.

02

Comprehensive Evaluation

A thorough clinical evaluation identifies wound characteristics, underlying causes, and appropriate treatment strategies.

03

Personalized Treatment Plan

Evidence-based treatment is delivered where patients live, with individualized care plans designed to support healing.

04

Follow-Up & Care Coordination

Referring providers receive progress updates and clinical documentation while we continue to monitor healing and adjust treatment as needed.

We’re Here to Help

Let’s Begin the Healing Journey

Whether you have questions about a patient’s wound, would like to discuss an appropriate referral, or are ready to begin the referral process, our team is here to support you.