1. Scope of This Policy

This Privacy Policy applies to information collected through the RestoraCare Health Group website and through electronic communications initiated through the website.

It does not apply to information collected through unrelated third-party websites, platforms, or services that may be linked from this website. Those third parties maintain their own privacy practices and policies.

2. Information We May Collect

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, request information, or communicate with RestoraCare.

Information you provide may include:

• Your name
• Email address
• Telephone number
• Organization or professional affiliation
• Information included in a message or inquiry
• Referral-related information submitted through authorized channels

Information collected automatically may include:

• IP address
• Browser and device type
• Operating system
• Pages viewed and time spent on the website
• Referring website or source
• General website usage and performance information

3. How We Use Information

We may use information collected through the website to:

• Respond to inquiries and requests
• Communicate about RestoraCare services
• Receive and coordinate referral-related communications
• Improve website content, usability, and performance
• Maintain the security and operation of the website
• Comply with applicable legal and regulatory obligations
• Fulfill another purpose disclosed when the information is provided

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, remember visitor preferences, evaluate website performance, and understand how visitors interact with the site.

Cookies are small files stored on your device by your browser. You may adjust your browser settings to block or delete cookies. Disabling certain cookies may affect how some parts of the website function.

Where analytics services are used, they may collect general technical and usage information such as browser type, device type, pages visited, and approximate location derived from an IP address.

5. How We May Share Information

RestoraCare does not sell personal information.

We may share information only when reasonably necessary to operate our website, provide requested services, meet legal obligations, or protect the rights and safety of RestoraCare and others.

Information may be disclosed to:

• Website hosting, technology, security, analytics, or other service providers supporting our operations
• Professional advisers or contractors who are required to protect confidential information
• Government agencies, regulators, courts, or law-enforcement authorities when required by law or legal process
• A successor organization in connection with a merger, restructuring, transfer, or sale of all or part of the business
• Other parties when you have provided consent

6. Health and Referral Information

This website provides general information about RestoraCare services and is not intended to replace direct communication with a qualified healthcare professional.

Please do not submit sensitive medical or patient information through a general website contact form or ordinary email unless RestoraCare has specifically directed you to an authorized referral or communication channel.

Patient and referral information received through authorized channels is handled in accordance with applicable privacy requirements, professional responsibilities, and RestoraCare policies.

7. Data Security

RestoraCare uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Although we take reasonable steps to protect information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and maintain appropriate business and clinical records.

9. Third-Party Links

Our website may contain links to third-party websites or services. RestoraCare is not responsible for the privacy, security, content, or practices of those third parties.

We encourage visitors to review the privacy policies of any external websites they visit.

10. Your Privacy Choices

Depending on the circumstances and applicable law, you may contact us to request access to, correction of, or deletion of personal information you have provided.

You may also control cookies through your browser settings and may choose not to provide optional personal information through the website.

11. Children’s Privacy

This website is not directed to children, and RestoraCare does not knowingly collect personal information from children through this website without appropriate authorization.

12. Changes to This Privacy Policy

RestoraCare may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations.

Updates will be posted on this page, and the effective date shown above will be revised when changes are made.